When Logging Work JIRA Throws the Following Exception 'java.lang.NullPointerException at java.text.SimpleDateFormat'

Symptoms

Logging work results in error messages like this:

java.lang.NullPointerException
at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:477)
at com.atlassian.jira.web.util.OutlookDate.createSimpleDateFormat(OutlookDate.java:367)
at com.atlassian.jira.web.util.OutlookDate.createDateTimePickerFormat(OutlookDate.java:341)

Cause

The date and time picker is misconfigured.

Resolution

See Changing the Due Date Input Format.


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