When creating a JIRA Support Zip, the actual path to the archive is not displayed in the browser.

A message with "Your support zip file has been successfully created, and can be found at:" but there is no actual path listed.

 See Creating a Support Zip on steps to generate a Support Zip file

How to find the JIRA Support ZIP

The JIRA Support Zip is located in the export directory of your JIRA Home(Shared) folder.

See Find the location of the Jira home directory