Workflow transitions or create issue failing due to missing class 'com.atlassian.labs.jira.workflow.HipChatPostFunction'
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*Except Fisheye and Crucible
Problem
One or more of the actions (create, workflow transition) are failing with the following error :
The following appears in the atlassian-jira.log
2015-10-12 10:35:36,913 http-apr-8082-exec-11 ERROR xxxxx 635x4921x1 1wd5jf9 31.24.4.139,127.0.0.1 /secure/QuickCreateIssue.jspa [atlassian.jira.workflow.DefaultOSWorkflowConfigurator] Could not load class 'com.atlassian.labs.jira.workflow.HipChatPostFunction'
java.lang.ClassNotFoundException: com.atlassian.labs.jira.workflow.HipChatPostFunction
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1720)
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1571)
at com.atlassian.core.util.ClassLoaderUtils.loadClass(ClassLoaderUtils.java:88)
at com.atlassian.core.util.ClassLoaderUtils.loadClass(ClassLoaderUtils.java:50)
Cause
Seems like the problem is coming from the HipChat plugin in JIRA.
Resolution
- Go to the respective project workflow configuration and edit the respective transition.
- Check if any post function call "HipChatPostFunction". If yes, please remove it and publish the workflow.
- Test the problem again.