Your issue XXX has been created but is not currently visible on the board

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Symptoms

Creating an issue on a board gives the following notification on the bottom of the screen.

Your issue XXX has been created but is not currently visible

Diagnosis

The following steps were done to reproduce this behavior:

  • We have two projects Test and Test 2

  • Create a Scrum board with Test (only Test) as the Projects

 

  • The Scrum Board is created.

 

  • Click on the Create Issue button. (Take note that we are creating an issue in the Test 2 project)

 

  • The message is shown on the board

 

  • The reason being the Filter Query only includes Test and not Test 2

Cause

The Filter Query does not include the project that you were trying to create issue at. In this example, it only includes Test and Test 2 is not present.

Resolution

  1. Create a new board that includes the respective projects to ensure that the notification message does not appear on the board.

  2. Ensure that the sprint custom field is set to Global Context to reflect the changes on all the projects that you have in your instance. If you set it to only certain projects, then it will cause the notification message to appear.
Last modified on Mar 30, 2016

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