Changes to issues in the new issue view

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You can open issues from a number of places in Jira Cloud—boards, backlogs, search, a project's issues list—and even from Bitbucket if the issue key is mentioned in a commit message..The issue view is something you might look at a few hundred times a day (or more), so it's pretty central to helping you get more done.

We're making some big changes to the issue view, so this page will take you through the most important details.

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Can I start customizing the new Jira issue view today?

Yes. To get the most out of the new issue view, open an issue and choose ••• > Configure. Drag the fields into the order that best suits the way your team works.

Can I turn the new Jira issue view off?

Yes. To turn the new issue view on or off in Jira Software and Jira Core for now, head to Your profile and settings () > Personal settings and toggle the switch for the New Jira issue view.

The new issue view is permanently on for all business boards and next-gen software projects.

If you don't see the Personal settings option when you click your avatar, the switch to turn the new issue view on or off will appear under Profile.

When should I be expecting the full-page version of the new issue view to reach my site?

Some of you will already have it! If you don't have it yet, we’ll roll it out to you over the next 4-8 weeks.

Where should I go if I have feedback, questions, or concerns?

To give us feedback, open an issue and click the Give feedback button. If you have questions, check out the new issue view topic on Atlassian Community. Click Ask the community at the top of the page if your question hasn't been asked yet.

Keep up with the latest changes to the new issue view over on our updates page. You can track progress on specific features by watching linked issues on JRACLOUD-70555 - Getting issue details... STATUS

What's changed?

We've grouped key actions and information in a logical way, making it easier for you to scan and update issues. The issue view responds to the width of your window and its location. It will usually appear as a 2-column layout on boards and as a single column in the backlog, but will change if you make your window really slim or really wide.

  1. Quick-add buttons: Add attachments, subtasks, linked issues, and content from Atlassian Marketplace apps.
  2. Watch and more actions: Watch the issue, and perform other issue actions like move and clone.
  3. Transition issues: Quickly get from to-do to done, and any status or workflow step in between.
  4. Issue details: Assignee, labels, components, time tracking, custom fields, and more. Choose Show more to view all issue fields.
  5. Docked comment bar: Always there, so you can quickly add a comment no matter how far you've scrolled.

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You can change where fields appear in the new issue view. Take a look at Configure field layout in the issue view for more.

Goodbye to separate view and edit screens

The new issue view has just one screen, where you view, edit, transition, and comment. Click any field you see to edit it inline.

Read more

Quick-add for attachments, subtasks, and linked issues

The quick-add buttons are a key part of the consistency of the new issue view—they're always there, right under the issue summary. Use them to add attachments, create subtasks, link issues, and add content from Atlassian Marketplace apps.

  1. Quick add buttons: Add attachments, subtasks, linked issues, and content from Atlassian Marketplace apps.

Read more

Simple transitions

No more workflow-step buttons to transition issues—just the status and one place to click to transition an issue. Click the status and choose a transition or status to move the issue to.

Comment from anywhere

The new docked comment bar is always there. Even with hundreds of comments on an issue, it's one click and no scrolling to start your comment.

New Atlassian editor

We're also rolling out a new editor as part of the new issue view, with a cleaner look and markdown support. The editor converts things like links, code, and markdown on-the-fly, so you can paste in your content and let the editor do the work.

See some common markdown formatting options...
  • ## This is H2 style (we support H2–H5)
  • **bold** for bold
  • *italic* for italic
  • ``` for a code block
  • [this is link text](www.atlassian.com) for this is link text
  • * for bulleted lists (like this one (wink))
  • 1. for numbered lists

The editor in the new issue view uses markdown rather than wiki markup. Right now, if you've added wiki markup in the old editor, we'll render it correctly in the new issue view. As we continue to roll out the new issue view and new editor, wiki markup support will be phased out and eventually removed in favor of markdown.

Read more

Show more

Issues can get busy, and it can be tough to look at everything at once. Click Show more in the details section of the issue to reveal empty fields that aren't always shown on the new issue view. To choose which fields appear above the Show more by default, go to Project settings > Issue layout  to start configuring, or choose ••• > Configure  when viewing an issue. Take a look at Configure field layout in the issue view for more information.

Where can I see the new issue view?

 Scrum and kanban boards and backlogs

You can open the new issue view as either a dialog or sidebar on your boards, letting you have laser focus on the issue you're working on or a broader view of the issue and board. To choose the sidebar option, go to a scrum or kanban board and choose ••• > Open issues in sidebar.

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The new issue view lets you choose a two-column layout if you have enough screen real estate. Drag the divider and give your issue details more space.

Full-page issue view

As we're still building some features for the full-page issue view, so we've added a click-through option so you can see the old issue view if you need to. Click See the old view at the top-right of the full-page issue view to access anything that's not yet available in the new view.

To turn the new issue view on or off in Jira Software and Jira Core for now, head to Your profile and settings () > Personal settings and toggle the switch for the New Jira issue view.

The new issue view is permanently on for all business boards and next-gen software projects.

If you don't see the Personal settings option when you click your avatar, the switch to turn the new issue view on or off will appear under Profile.

Search and the project issues list

The project issues list (also called the project issue navigator) lets you find issues in your project using handy pre-configured filters. Head to your project and choose Issues and filters in the sidebar, then choose a filter.

Bitbucket

Previously, when you clicked an issue key that was mentioned in a commit message, we'd take you to Jira to view and edit the issue. With the new issue view you can see and edit the issue right in Bitbucket. Click the issue key and the new issue view dialog pops open to let you do the work you need to and get back to working in Bitbucket in a snap.

Last modified on May 24, 2019

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