Applinks will not locate HTTPS host

On this page

Still need help?

The Atlassian Community is here for you.

Ask the community

This Knowledge Base article was written specifically for the Atlassian Server platform. Due to the Functional differences in Atlassian Cloud, the contents of this article cannot be applied to Atlassian Cloud applications.

Problem

When linking any Atlassian application to another application running over HTTPS, the process is unable to locate the application correctly.

The following message appears on the atlassian-jira.log and also on the catalina.out.

2015-06-18 14:34:27,343 http-bio-8080-exec-7 ERROR admin 1062x5237x1 1ja4tul 192.168.1.1,127.0.0.1 /rest/applinks/2.0/applicationlinkForm/manifest.json [core.rest.ui.CreateApplicationLinkUIResource] ManifestNotFoundException thrown while retrieving manifest
com.atlassian.applinks.spi.manifest.ManifestNotFoundException: javax.net.ssl.SSLProtocolException: handshake alert:  unrecognized_name
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.download1(AppLinksManifestDownloader.java:201)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.access$000(AppLinksManifestDownloader.java:44)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1$1.<init>(AppLinksManifestDownloader.java:86)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1.apply(AppLinksManifestDownloader.java:79)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1.apply(AppLinksManifestDownloader.java:76)
    at com.google.common.collect.ComputingConcurrentHashMap$ComputingValueReference.compute(ComputingConcurrentHashMap.java:355)
    at com.google.common.collect.ComputingConcurrentHashMap$ComputingSegment.compute(ComputingConcurrentHashMap.java:184)
    at com.google.common.collect.ComputingConcurrentHashMap$ComputingSegment.getOrCompute(ComputingConcurrentHashMap.java:153)
    at com.google.common.collect.ComputingConcurrentHashMap.getOrCompute(ComputingConcurrentHashMap.java:69)
    at com.google.common.collect.ComputingConcurrentHashMap$ComputingMapAdapter.get(ComputingConcurrentHashMap.java:393)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.download(AppLinksManifestDownloader.java:134)
    at com.atlassian.applinks.core.manifest.ManifestRetrieverDispatcher.getManifest(ManifestRetrieverDispatcher.java:45)
    at com.atlassian.applinks.core.rest.ui.CreateApplicationLinkUIResource.tryToFetchManifest(CreateApplicationLinkUIResource.java:153)  <+3> (NativeMethodAccessorImpl.java:62) (DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:497)  <+3> (DispatchProviderHelper.java:234) (DispatchProviderHelper.java:100) (DefaultMethodInvocation.java:61)
    at com.atlassian.applinks.core.rest.auth.AdminApplicationLinksInterceptor.intercept(AdminApplicationLinksInterceptor.java:38)  <+1> (DefaultMethodInvocation.java:61)
    at com.atlassian.applinks.core.rest.context.ContextInterceptor.intercept(ContextInterceptor.java:19)  <+15> (DefaultMethodInvocation.java:61) (DispatchProviderHelper.java:132) (DispatchProviderHelper.java:230) (ResourceJavaMethodDispatcher.java:75) (HttpMethodRule.java:288) (RightHandPathRule.java:147) (ResourceClassRule.java:108) (RightHandPathRule.java:147) (RootResourceClassesRule.java:84) (WebApplicationImpl.java:1469) (WebApplicationImpl.java:1400) (WebApplicationImpl.java:1349) (WebApplicationImpl.java:1339) (WebComponent.java:416) (ServletContainer.java:537)
    at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)  <+1> (ServletContainer.java:795)
    at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)  <+16> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (RestServletUtilsUpdaterFilter.java:26) (RestServletUtilsUpdaterFilter.java:40) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.applinks.core.rest.cors.CorsFilter.doFilter(CorsFilter.java:113)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)  <+21> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AccessLogFilter.java:107) (AccessLogFilter.java:91) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (PageBuilderFilter.java:90) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (CommittedResponseHtmlErrorRecoveryFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
    at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+22> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:239) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:79) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+9> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)  <+5> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
    at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40)
    at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
    at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+45> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:45) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (JiraStartupChecklistFilter.java:79) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:61) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (GzipFilter.java:121) (GzipFilter.java:92) (JiraGzipFilter.java:56) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (StandardWrapperValve.java:220) (StandardContextValve.java:122) (AuthenticatorBase.java:501) (StandardHostValve.java:171) (ErrorReportValve.java:103) (StandardEngineValve.java:116) (AccessLogValve.java:950) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1070) (AbstractProtocol.java:611) (JIoEndpoint.java:316)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Thread.java:745)
Caused by: javax.net.ssl.SSLProtocolException: handshake alert:  unrecognized_name
    at sun.security.ssl.ClientHandshaker.handshakeAlert(ClientHandshaker.java:1410)
    at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:2004)
    at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1113)
    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1363)
    at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1391)
    at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:175)
    at com.atlassian.sal.core.net.CustomSSLProtocolSocketFactory.createSocket(CustomSSLProtocolSocketFactory.java:101)
    at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
    at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
    at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
    at com.atlassian.sal.core.net.HttpClientRequest.executeMethod(HttpClientRequest.java:587)
    at com.atlassian.sal.core.net.HttpClientRequest.executeMethod(HttpClientRequest.java:546)
    at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:350)
    at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:161)
    at com.atlassian.plugins.rest.module.jersey.JerseyRequest.execute(JerseyRequest.java:141)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.download1(AppLinksManifestDownloader.java:150)
    ... 206 more

As described on RFC-4366, the error message may be fatal and we've seen reports of cases where this message would appear in a SSLPoke test, but not cause any roadblocks on the Application Links configuration. So, we're still unsure as to in which cases this would cause a failure.

Cause

This is caused by a new security feature implemented in Java 7 update 4, named Server Name Indication (SNI). The error means that the server has received a server_name extension request, but it doesn't recognize the server's name.

As described on RFC-4366, the error message may be fatal and we've seen reports of cases where this message would appear in a SSL troubleshooting process, but not cause any roadblocks on the Application Links configuration. So, we're still unsure as to in which cases this would cause a failure.

Workaround

The workaround for this problem is to disable the SNI feature on JIRA's execution. To achieve that, add the below argument to JIRA's startup parameters.

-Djsse.enableSNIExtension=false
Last modified on Mar 30, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.