Jira: Unable to add comment and use @mention when using Safari v14.0 browser with OneLogin extension enabled


Unable to add or update comments (Add button is greyed out) and also not getting the user name auto-complete when using the @symbol in the comment box.  Using Mac OS X 10.15.7 and Safari v14.0.  


The OneLogin extension when used in Safari is the culprit. This issue is only isolated to one browser (Safari v14.0) and a specific extension (OneLogin)


Use an alternative option such as Chrome browser with the same extension.

Last modified on Oct 27, 2020

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.