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- Log in as a user with the 'JIRA System Administrators' global permission.
- Bring up the administration page by clicking either the 'Administration' link on the top bar or the title of the Administration box on the dashboard.
- Under the 'Import & Export' sub-menu in the left-hand navigation column, click the 'Backup Data to XML' link. This will display the 'Backup JIRA data' page:
Screenshot: The Backup JIRA Data Page
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As shown in the screenshot above, the backup will be stored within the backups
directory of JIRA Home. - In 'File name' field, type the name of the backup file. Ensure that JIRA has the necessary file system permissions to write to this location. (This should be the case if JIRA has permission to write to the JIRA Home directory.)
- (Optional but recommended) Select the 'Backup as Zip' check box.
- Click the 'Backup' button, and wait while your JIRA data is backed up.
- When the backup is complete, a message will be displayed, confirming that JIRA has written the data to the file you specified.
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