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Before you begin
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If you have any problems with your test upgrade that you cannot resolve, create a support case in https://support.atlassian.com so that we can assist you.
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1.1 Install the new version of JIRA
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1.2 Create a new, empty database
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1.3 Connect the new version of JIRA to the new, empty database
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1.4 Configure your new JIRA to have the same configuration as your old JIRA
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1.5 Disable email access in your new JIRA
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1.6 (JIRA WAR-EAR only) Build the JIRA web application and deploy it to your application server
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You need to ensure that users cannot update your existing JIRA instance while you perform the XML backup, so that your backup will not contain inconsistent data.
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2.2 Create an XML export of the data from your old JIRA
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The final step of upgrading your JIRA is to start your new JIRA instance and import the data from your old JIRA instance.
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2.5 Import your old JIRA data into your new JIRA
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2.6 Post-startup checks and tasks
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