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Before you begin

Please note the following information before you install/upgrade/remove

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:

  • You must have the 'JIRA System Administrators'
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    _global permission
    _global permission
    before you can carry out the instructions on this page.
  • Please check the Supported Platforms to ensure your version of JIRA supports the intended GreenHopper version.
    (warning) If you are using a version of JIRA prior to 6.0, please use these instructions instead of the page you are currently reading.
  • Check for any known issues in the GHKB.
  • Please allocate an extra 256M of RAM to JIRA, just for 
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    — ie. please allocate a minimum of 512M to JIRA, instead of 256M. For details on how to do this, please see: 
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    _Increasing JIRA Memory
    _Increasing JIRA Memory
    .
  • Internet Explorer 6 is not supported. If you are currently using Internet Explorer 6, 7 or 8, we strongly recommend that you upgrade to Internet Explorer 9. If you cannot upgrade, you may want to consider installing Google Chrome Frame instead.

(info) Please note: 

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does alter JIRA database tables to support project templates. Further, 
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will add additional tables to the JIRA database. Enabling or disabling 
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within your installed add-ons will not cause any damage to your JIRA data.

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