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Before you begin- You must have the 'JIRA System Administrators'
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before you can carry out the instructions on this page. - Please check the Supported Platforms to ensure your version of JIRA supports the intended GreenHopper version.
 If you are using a version of JIRA prior to 6.0, please use these instructions instead of the page you are currently reading. - Check for any known issues in the GHKB.
- Please allocate an extra 256M of RAM to JIRA, just for — ie. please allocate a minimum of 512M to JIRA, instead of 256M. For details on how to do this, please see:
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. - Internet Explorer 6 is not supported. If you are currently using Internet Explorer 6, 7 or 8, we strongly recommend that you upgrade to Internet Explorer 9. If you cannot upgrade, you may want to consider installing Google Chrome Frame instead.
 Please note: does alter JIRA database tables to support project templates. Further, will add additional tables to the JIRA database. Enabling or disabling within your installed add-ons will not cause any damage to your JIRA data.
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On this page: Related pages: |
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Installing
Installing the
Add-on
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Entering your
License
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If you need to change your
license details at any time in the future, please refer to
Specifying your License Details.
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Starting
Click the Agile tab to go to
.
Configuring
To configure
, read the
GreenHopper 101 Guide.
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For now, English, French, German, Japanese, Dutch and Spanish are supported. Almost all character sets (like Cyrillic, Greek...) are supported in the inputs. More languages will be supported in future releases. For more details please see Atlassian Translations |
Upgrading
Before you begin, please read the latest Release Notes and version-specific Upgrade Notes, and ensure that you are running a version of JIRA that is compatible with your new version of
.
To upgrade
:
- Log in to JIRA as a user with the 'JIRA System Administrators'
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. - Click the 'cog' icon on the top bar (or click Administation if using an older version of JIRA) and select Add-ons. The Universal Plugin Manager (UPM) page will be displayed.
On the Manage Add-ons page, look in the Add-Ons Requiring Action section and locate .
Click the Update button.
To upgrade
manually (e.g. if your
system does not have internet access), please
download the add-on then follow the manual installation instructions at
Installing Add-ons.
Disabling
- Log in to JIRA as a user with the 'JIRA System Administrators'
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. - Click the 'cog' icon on the top bar (or click Administation if using an older version of JIRA) and select Add-ons. The Universal Plugin Manager (UPM) page will be displayed.
- On the Purchased Add-ons page, click Check for Purchases then locate .
- Click the Manage button. The details for the add-on will display.
- Click the Disable button.
Getting Help
You may wish to check out the Atlassian Answers for GreenHopper for advice from other users. If you need further assistance from us to resolve a problem, please log an issue on our support system.
