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  • Prior to JIRA version 4.3, the osuser.xml file was used to configure the connection to an LDAP server. For JIRA 4.3 (or later) to acquire these configurations automatically, your existing osuser.xml file MUST be available to JIRA 4.3 (or later) before it the upgrade process is started.
  • If some of your users' passwords are stored in an LDAP directory but other users' passwords are stored in JIRA's internal user directory, you should not upgrade at this time (see JRA-23858). Please wait for JIRA 4.3.1.

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  • Prior to JIRA version 4.3, the osuser.xml and crowd.properties files were used to configure the connection to Crowd. For JIRA 4.3 (or later) to acquire these configurations automatically, your existing osuser.xml and crowd.properties files MUST be available to JIRA 4.3 (or later) before it the upgrade process is started.
  • Regardless of which method you use to upgrade JIRA, when migrating your existing JIRA configurations to your new JIRA installation at the configuration migration step of either the 'in-place database upgrade' or migration procedures, ensure that you copy the osuser.xml and crowd.properties files from the atlassian-jira/WEB-INF/classes directory of your old installation to the atlassian-jira/WEB-INF/classes directory of the new installation.

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