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Comment: 6.2.1
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Work mode is where you transition your cards (issues) through a series of columns (statuses).

To access a board in Work mode:

  1. Log in to JIRA.
  2. Include Page
    _RapidBoardNav_instructions
    _RapidBoardNav_instructions

  3. Your board will be displayed. Click 'Work'.
Excerpt

Screenshot: a Scrum board in 'Work' mode (click to enlarge)
Image RemovedScreenshot: a Kanban board in 'Work' mode (click to enlarge)
Image RemovedImage Added

In Work mode you can:

  • Work on Issues — Choose the highest ranked issues in the 'To Do' column and drag them to the 'In Progress' column. (See Transitioning an Issue.) As you complete each issue in the 'In Progress' column, drag it to the 'Done' column.
    (info) Right-click selected issues to add them to a sprint, send them to the top/bottom of the backlog, view them in the JIRA
    Include Page
    _Issue Navigator
    _Issue Navigator
    or perform
    Include Page
    _Bulk Operations
    _Bulk Operations
    .
  • Release a Version — Click Release to create your new version and mark it as 'released' throughout JIRA and
    Include Page
    _GHname
    _GHname
    . (See Releasing a Version (Kanban).)

(info) Note:

  • column constraints apply to the total number of issues in a column, regardless of whether some issues are currently hidden because a Quick Filter is in use.

  • swimlanes can be based on criteria of your choice. Swimlane issue counts are affected by Quick Filters, that is, issues hidden by a Quick Filter will be excluded from the swimlane count.
    (tick) Press "-" to expand/collapse all swimlanes.

  • for Kanban boards, you can specify a Work sub-filter, which refines the issues returned by your board's filter (see Configuring Filters). By default this sub-filter includes issues with no fix version or unreleased fix versions. So when the Release link is used to release a Kanban version, the completed issue will no longer be shown in the Done column.

  • an issue will only be visible in Work mode if:
    • the issue matches the board's Saved Filter (see Configuring Filters); and
    • the issue's status maps to one of the board's columns; and
    • the issue is in an active sprint.
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