Documentation for JIRA 6.4 EAP. Not using this? See below:
(JIRA 6.3.x documentation | JIRA Cloud documentation | earlier versions of JIRA)

Title: Customizing Your JIRA Installation  
Author: Giles Gaskell Jun 24, 2011
Last Changed by: Susan Griffin [Atlassian] Sep 12, 2013
Tiny Link: (useful for email) https://confluence.atlassian.com/x/FYWQDg
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