Title: JIRA as a Support System  
Author: Scott Farquhar [Atlassian] Mar 19, 2005
Last Changed by: Simon Tower [Atlassian] Aug 15, 2012
Tiny Link: (useful for email) https://confluence.atlassian.com/x/tAHTDQ
Export As: Word  
Hierarchy
Parent Page
    Page: Usage FAQ
Children (2)
    Page: Jelly Escalation
    Page: Simple Escalation
Labels
Global Labels (2)
Recent Changes
Time Editor  
Aug 15, 2012 23:03 Simon Tower [Atlassian] View Changes
Migration of unmigrated content due to installation of a new plugin
Aug 15, 2012 23:03 Simon Tower [Atlassian] View Changes
Migration of unmigrated content due to installation of a new plugin
Aug 15, 2012 23:03 Simon Tower [Atlassian] View Changes
Migration of unmigrated content due to installation of a new plugin
Aug 15, 2012 23:03 Simon Tower [Atlassian] View Changes
Migration of unmigrated content due to installation of a new plugin
Aug 15, 2012 23:03 Simon Tower [Atlassian]  
Migration of unmigrated content due to installation of a new plugin
Outgoing Links
External Links (8)
    www.adaptavist.com/display/~gfraser/2008/01/16/A+little+JIR…
    https://plugins.atlassian.com/plugin/details/5142
    confluence.atlassian.com/x/GAAiCg
    https://studio.plugins.atlassian.com/wiki/display/VSLA/Vert…
    https://support.atlassian.com
    https://studio.plugins.atlassian.com/wiki/display/JITTR/JIR…
    blogs.atlassian.com/news/2010/07/software_support_best_prac…
    blogs.atlassian.com/developer/2006/07/using_jira_for_suppor…
JIRA Knowledge Base (2)     Page: (Archived) Using Jira applications as Knowledge Base
    Page: (Archived) Using JIRA applications for Helpdesk or Support
JIRA 4.2 (14)     Page: Keep Issue Open Until Everything Blocking It Is Closed
    Page: Configuring Issue Linking
    Page: Appendix A - Extending JIRA
    Page: Managing Project Permissions
    Page: Saving Searches ('Issue Filters')
    Page: Simple Escalation
    Page: Integrating JIRA with LDAP
    Page: Services
    Page: Configuring Issue Level Security
    Page: Jelly Tags
    Page: How to create Custom Workflow Elements for JIRA 3
    Page: Configuring Workflow
    Page: Adding a Custom Field
    Page: Configuring JIRA Options