Unable to download plugins, and getting the error message "This version of Bamboo is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear."
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
The following issues appear in the Manage apps / Manage Add-ons page:
Unable to download any apps.
Getting the following error message: "This version of Bamboo is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear."
Causes
- The version of Bamboo is too new (EAP versions).
- The version of Bamboo has been withdrawn.
- The version of Bamboo was an internal release.
Diagnosis
Check if the version that you have is one of the above by comparing from the following release list: Bamboo release notes
Resolution
Upgrade to the next available version or manually install the desired plugin via Installing Marketplace apps -Installing by file upload