Find your Bitbucket Support Entitlement Number (SEN)
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Your Bitbucket Data Center and Server Support Entitlement Number (SEN) is required when raising a support request in our Support system: http://support.atlassian.com.
See How to find your Support Entitlement Number (SEN) in the Support space for more general information about how Atlassian Support uses this number.
The three ways of finding your SEN are described below.
Method 1 — Check the administration area
To find your SEN in the administration area:
- Select the
icon in the header. - Select Licensing in the left navigation panel (under 'Settings'). The SEN is shown as in the screenshot below:
Method 2 — Check my.atlassian.com
To find your SEN via my.atlassian.com:
- Log into my.atlassian.com as the Account Holder or Technical Contact for your Bitbucket product.
- The SEN will be shown, as per the screenshot below:
Method 3 — Check your Atlassian Invoice
Your Support Entitlement Number (SEN) appears on the third page of your Atlassian Invoice.
Last modified on Jan 2, 2024
Related content
- Exporting
- Export and import projects and repositories
- Unable to import exported Bitbucket Server projects and repositories due to SSL issue
- Unable to import exported Bitbucket Server projects and repositories due to SSL issue
- How to add users to Bitbucket Server using Rest API
- Import users to Bitbucket from an external user directory
- Bitbucket Server REST API for merging Pull Request fails
- Bitbucket Data Center Migration feature fails unexpectedly
- Importing code from an existing project
- How to optimize migration (export and import) of large number of projects from one Bitbucket Server and Data Center instance to another
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