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Find your Bitbucket Support Entitlement Number (SEN)

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Your Bitbucket Data Center and Server Support Entitlement Number (SEN) is required when raising a support request in our Support system: http://support.atlassian.com.

See How to find your Support Entitlement Number (SEN) in the Support space for more general information about how Atlassian Support uses this number.

The three ways of finding your SEN are described below.

Method 1 — Check the administration area

To find your SEN in the administration area:

  1. Select the  icon in the header.
  2. Select Licensing in the left navigation panel (under 'Settings'). The SEN is shown as in the screenshot below:

Method 2 — Check my.atlassian.com

To find your SEN via my.atlassian.com:

  1. Log into my.atlassian.com as the Account Holder or Technical Contact for your Bitbucket product.
  2. The SEN will be shown, as per the screenshot below:


Method 3 — Check your Atlassian Invoice

Your Support Entitlement Number (SEN) appears on the third page of your Atlassian Invoice.

Last modified on Jan 2, 2024

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