Incompatible "Atlassian Universal Plugin Manager Self-Update" app after Jira upgrade
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After upgrading to Jira Software 9, an incompatible app message for the Atlassian Universal Plugin Manager Self-Update app is observed.
Environment
Jira 9 or later.
Diagnosis
After upgrade from Jira Software 8 or lower to Jira 9 or higher, within Settings > Manage Apps > Manage Apps a message that Atlassian Universal Plugin Manager Self-Update app is incompatible with the current Jira installation can be seen.
Cause
Jira version 9 and later no longer uses Atlassian Universal Plugin Manager Self-Update app. It's functionality is now part of the Atlassian Universal Plugin Manager app.
Solution
As long as the Atlassian Universal Plugin Manager app is updated and compatible the Atlassian Universal Plugin Manager Self-Update app can be safely removed.
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