"Allow Gravatars" setting is missing in Jira

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

The setting located at System -> General Configuration -> Edit Settings > Allow Gravatars is missing after Jira upgrade. 

Environment

Jira 9.12.x and above

Solution

The setting is now in the Jira Administration -> System -> Avatars page:



Last modified on Jan 4, 2024

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