Directory "ck_upload_store" inside "attachments" directory is taking a lot of disk space in Jira
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Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Directory "ck_upload_store" inside the "attachments" directory is taking up a lot of disk space causing Jira performance issues.
Diagnosis
The Directory “ck_upload_store” inside the “attachments” directory is taking up a huge amount of disk space.
Example Directory : JIRA_HOME/data/attachments/ck_upload_store
Cause
In similar tickets we have observed ck_upload_store directory is generally created by the plugin “JEditor - Rich Text Editor for Jira”. This plugin is provided by a vendor Bobronix.
Solution
Please check whether your Jira instance has Installed app "JEditor - Rich Text Editor for Jira" in the manage app section.
If you see the installed app, then check with vendor support on what can be done further on this. You can Contact Support here.
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