Scope of IP Allowlists in Atlassian Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
What functionally is available behind an IP Allowlist in Atlassian Cloud?
Environment
Atlassian Cloud
Only available to sites with Premium plans and above
Solution
Do IP Allowlist block users from accessing the sites programmatically via REST API outside of the allowed addresses?
Yes, users trying to access site level endpoints (for example Jira Cloud REST API or Confluence Cloud REST API) outside of the allowed IPs will receive the following error in the request response:
Response
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{
"errorMessages": [
"The IP address has been rejected because it is not on the allowed list. See your admin for more information."
],
"errors": {}
}Do IP Allowlists apply to organization level access?
No, IP allowlist do not apply to admin.atlassian.com level settings nor organization level API endpoints like:
Our team is considering to implement the functionality, please check ACCESS-1048 for more information
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