Unable to access space as a site-admin- error: You don’t have permission to see the content in this space
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
Site admin /Org Admin unable to view a restricted space.
Space permissions aren’t customizable on the Free plan.
Solution
Recover space permissions
Confluence and site administrators have the ability to access the permissions for any space within their Confluence instance. If a space is ever without a space admin — for example, if the only space admin for a space left the organization — a Confluence or site admin can always recover control over space permissions by becoming a space admin. This can be done temporarily, long enough to assign another person as admin of the space.
To recover space permissions:
Select the wheel icon () in the top-right corner to open Confluence administration.
Find Settings > Securityin the left-hand navigation.
Select Space permissions.
Locate the space in the Individual Spaces list and select Recover Permissions. (If you're already an admin in the space, you'll see Manage Permissions.)
Selecting Recover Permissions will be recorded in the Confluence audit log.
"View now with admin key" is only available on Confluence's premium plan.
As a site admin with Premium, you can use your admin key to view restricted pages. We’ll log any restricted pages you view and notify the page authors.
