JIRA Fails to Start Due to 'NoClassDefFoundError - javax.servlet.ServletContextListener'
Symptoms
Starting JIRA fails. The following appears in the atlassian-jira.log:
2008-08-29 05:43:29,409 main ERROR [ContainerBase.[Catalina].[localhost].[/]] Error configuring application listener of class com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcer
java.lang.NoClassDefFoundError: javax/servlet/ServletContextListener
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClass(ClassLoader.java:620)
at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:124)
at java.net.URLClassLoader.defineClass(URLClassLoader.java:260)
...
Caused by: java.lang.ClassNotFoundException: javax.servlet.ServletContextListener
...
...
2008-08-29 05:43:29,416 main ERROR [ContainerBase.[Catalina].[localhost].[/]] Error configuring application listener of class com.atlassian.jira.soap.axis.JiraAxisHttpListener
java.lang.NoClassDefFoundError: org/apache/axis/transport/http/AxisHTTPSessionListener
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClass(ClassLoader.java:620)
at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:124)
at java.net.URLClassLoader.defineClass(URLClassLoader.java:260)
...
Caused by: java.lang.ClassNotFoundException: org.apache.axis.transport.http.AxisHTTPSessionListener
...
...
...
2008-08-29 05:43:29,417 main ERROR [ContainerBase.[Catalina].[localhost].[/]] Skipped installing application listeners due to previous error(s)
Aug 29, 2008 5:43:29 AM org.apache.catalina.core.StandardContext start
SEVERE: Error listenerStart
Cause
JIRA is started from the 'classes' directory and the classes required to start JIRA are not in it classpath.
Resolution
- Do not start JIRA from 'atlassian-jira/WEB-INF/classes' directory.
- Linux: Start JIRA from
<Install Directory>bin/startup.sh. - Windows: Either navigate to the start menu shortcuts, start via
<Install Directory>bin\startup.bat, or manage the installed services and start the JIRA service.
For specific information see our installation guide.
Last modified on Mar 30, 2016
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