Getting "Unprocessed Continuation Reference" Errors in the Logs

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Symptoms

After integrating Fisheye with LDAP, you get the below errors in the log.


javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name 'dc=pkamal,dc=test'

Cause

By default referrals are ignored thus throwing the above exception. If you wish to "follow" the referrals that LDAP returns, you need to set the system property defined in the solution.

For more details please read Referrals in the JNDI.

Resolution

Add to your FISHEYE_OPTS, the value -Djava.naming.referral=follow, i.e. it should look something like:


FISHEYE_OPTS=-Xmx1024 -Djava.naming.referral=follow

After having set the FISHEYE_OPTS and restarting your server, go to Administration > Sys Info/Support > System Info, and check your JVM Input Arguments to ensure that your server is picking up your FISHEYE_OPTS as expected.

Next Steps

If you'd like help from Atlassian Support, open a support ticket.

Last modified on Nov 21, 2012

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