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You must have the 'Administer Project' permission for a particular project in order to configure the settings described on this page.

You can view your issues in GreenHopper in three different views — 'Summaries', 'Cards' and 'List' views. Each of these views can be configured per issue type in your project, e.g. you can have a card template for your Bugs and another card template for your Tasks.

Please note the following information regarding card templates:

  • When you create a new issue, the fields in the detailed card template ('Card' view) will be in the card creation pane.
  • GreenHopper respects the JIRA field configuration schemes that you have configured, hence some fields may not be visible in your cards. GreenHopper will simply replace these fields with a blank line.
  • GreenHopper respects the JIRA permission schemes that you have configured, hence some fields may not be editable in your cards for people without the appropriate permissions.
  • Most of the JIRA built-in custom fields are supported and can be included in your templates. Here is the complete list of the supported custom fields:
    • Date Time
    • Date Picker
    • Number Field — Also used for the Statistics
    • Multi Select — Also used for the Flagging field
    • Select List
    • Text Field (<255 characters)
    • Free Text Field (unlimited)
    • Group Picker
    • User Picker
    • Multi User Picker

To configure the card template for an issue type,

  1. Log in as a user with the 'JIRA Administrators' global permission.
  2. Select Agile > Classic in the top navigation bar. Then select Classic Planning Board from the drop-down below the project name.
  3. Click the 'Tools' menu and click 'Configuration' from the dropdown. The project configuration page will display (see screenshot below).
  4. Click the 'CARD TEMPLATES' tab. The issue card and list template configuration screen will display. The 'List' view will be located in the top panel, the 'Card' view in the bottom left panel and the 'Summary' view in the bottom right panel.
  5. You can configure the card colour for all views by clicking the 'Card colour' link in the top right of the page and selecting the appropriate colour settings.
  6. Each of the views are configured in an identical fashion:
    • To add a field to the view, select the desired field from the dropdown next to the 'Add field' button, then click the 'Add field' button.
    • To delete a field from a view, click the icon next to the field.
    • To move a field in the view, simply drag and drop the field.
      (info) Please note, any changes that you make are applied immediately. If you make a mistake, you will need to fix it manually. You can always reset the layouts for a view to the system default by clicking the 'Restore default' link in the top right of the view's panel. The system default configuration for each of the views is shown in the screenshot below.
  7. If you would like to apply the current layout for one of the views to all issue types, click the 'Apply to all...' link in the top right of the view's panel (e.g. 'Apply to all cards').

Screenshot: Configuring Card Templates for a project — default view

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