After implementing Crowd integration, users cannot log into JIRA. The following appears in the
The problem occurs because JIRA needs to generate a backend request to access the Crowd service on server side. The above error gets thrown when from one of the following:
- The domain name of Crowd service can't be detected on JIRA server.
- The JVM "-Dhttp.proxyHost" blocks the JIRA self-generated requests access to the Crowd service.
Make sure that the domain of Crowd service can be detected on JIRA server. If it cannot, check the following: