Documentation for GreenHopper 6.2.x. Documentation for earlier versions of GreenHopper is [available too].

There are three ways to find your Support Entitlement Number (SEN):

Method 1 may not be available as some Universal Plugin Manager (UPM) versions prior to 2.6.1 do not include SEN. Please check my.atlassian.com instead.


See Specifying your License Details

Your Support Entitlement Number is available in http://my.atlassian.com:

Your Support Entitlement Number (SEN) appears on the third page of your Atlassian Invoice.

See How to find your Support Entitlement Number (SEN) in the support space for more general information about how Atlassian Support uses this number.

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2 Comments

  1. Anonymous

    The screenshot of step 1 is not valid. In JIRA 5 (GH 5.9.3) the output is:

    GreenHopper's license is managed through the Universal Plugin Manager (UPM).

    Your license is currently valid. To access or update it please go to the UPM.
    However: in the UPM there is no SEN shown.

    1. Anonymous

      The is a bug report at https://jira.atlassian.com/browse/GHS-5609.



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