Essentially, Confluence is a wiki. Our aim was to build an application that was built to the requirements of an enterprise knowledge management system, without losing the essential, powerful simplicity of the wiki in the process.

From the wiki, we took the following lessons:

  • It should be easy for anyone to create and edit pages
  • It should be easy for anyone to link pages together
  • It should be easy to see what has changed recently
  • The site should be searchable
  • Users should have the tools to organise and group pages without having any particular structure imposed upon them

On top of that, we added professional features, such as the partitioning of content into separately managed spaces, user- and group-based access control, automated refactoring, PDF exporting, searchable attachments, a comprehensive remote API, easy installation and a professional and easy-to-use presentation; all wrapped up in Atlassian's "Legendary Service".

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