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(info) JIRA workflow statuses are mapped to columns in a Rapid View. See Configuring a Rapid View for details on configuring these mappings.

To transition an issue to a different JIRA workflow status in a Rapid View:

  1. Access the Rapid Board using the top navigation bar, then select your Rapid View from the 'Rapid View dropdown' (see Using the Rapid Board).
  2. Transition an issue by dragging and dropping the issue from one column to another (see screenshot 1below). If a dialog box opens for your workflow transition status, you must complete all mandatory fields (indicated by a red asterisk) before submitting the form. A notification appears at the bottom of your browser window indicating that the issue's status has been updated.
    • If the target column is associated with more than one status, when the issue is hovered over that column, each status will appear as a separate green section within that column. Complete the transition to the appropriate status by dropping the issue onto the relevant green section. See screenshot 2 below.

(info)Please note:

  • You can only transition an issue if you have permission to move that issue to the status in the JIRA workflow to which the column is mapped. See Configuring a Rapid View or details.
  • When you start dragging an issue, you can only transition the issue to columns whose background turns blue. When the issue is hovered over the target column, the blue background turns green. Complete the transition by dropping the issue onto the green column. See screenshot 2 below.
  • Unlike the Task Board, the Rapid Board currently does not auto-assign issues to you.
  • GreenHopper will respect your workflows and will trigger all your JIRA workflow validations, conditions, functions and notifications on the transitions. 



Screenshot 1: Dragging and Dropping an Issue to Another Column


Screenshot 3: Dragging and Dropping an Issue to Column with Multiple Statuses

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