Documentation for GreenHopper 6.2.x. Documentation for earlier versions of GreenHopper is [available too].

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This page describes the supported platforms for GreenHopper 6.2.x.

Key: (tick) = Supported; (error) = Not Supported

JIRA Version

 

JIRA (Supported Platforms#1)

(tick) 4.4.x
(error) 4.3.x  and earlier

Web Browsers (Supported Platforms#2)

 

Microsoft Internet Explorer (Supported Platforms#3)

(tick) 9.0
(tick) 8.0
(tick) 7.0 (not recommended for performance reasons)

Mozilla Firefox (Supported Platforms#3)

(tick) Latest stable version supported
(tick) Tested with 4.0, 5.0

Safari (Supported Platforms#3)

(tick) Latest stable version supported
(tick) Tested with 5

Chrome

(tick) Latest stable version supported
(tick) Tested with 12

Notes:
1. GreenHopper is installed as a JIRA plugin, hence GreenHopper is supported on all platforms that are supported by JIRA. For details, please see JIRA Supported Platforms.
2. Please refer to our Patch Policy on fixing browser issues.
3. Minimum screen resolution of 1024 x 768 (when these browsers are maximised).
4. Firefox version 3.6.0 possesses a bug that could result in data loss when used with JIRA. If you use this version of Firefox, please either upgrade your version of Firefox to 3.6.2 or refer to our Firefox 3.6.0 caveats document for more details about this issue and how to avoid it.

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