Documentation for JIRA 4.4. Documentation for other versions of JIRA is available too.

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There are three ways to find you Support Entitlement Number (SEN):

 Method 1: Check in the JIRA Administration Interface

(tick) Tip: If you are using GreenHopper, the GreenHopper license appears above the JIRA one. The JIRA 'license details' link is towards the bottom of the list on the left hand side.

Access the JIRA license page, which indicates your Support Entitlement Number (SEN). See Updating your JIRA License Details for details on how to access this page.

 Method 2: Log into as the Account Holder or Technical Contact

Your Support Entitlement Number is available from the licenses page after logging in to

 Method 3: Atlassian Invoice

Your Support Entitlement Number (SEN) also appears on the third page of your Atlassian Invoice.

See How to find your Support Entitlement Number (SEN) in the support space for more general information about how Atlassian Support uses this number.


(warning) The information on this page does not apply to JIRA OnDemand.