Cannot login to Fisheye/Crucible

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Symptoms

Upon log in, Fisheye/Crucible returns a 500 error in the browser and the following message is visible in the atlassian-fisheye-YYYY-MM-DD.log:

 2012-10-05 12:50:29,052 INFO  [btpool0-6 ] fisheye.app TotalityFilter-logExceptionDetails - Exception ":///" (java.lang.IllegalArgumentException) while processing "/login" (Referer:"https://localhost:8060/")
java.lang.IllegalArgumentException: :///
	at org.mortbay.jetty.HttpURI.parse2(HttpURI.java:166)
	at org.mortbay.jetty.HttpURI.parse(HttpURI.java:109)
	at org.mortbay.jetty.HttpURI.<init>(HttpURI.java:91)
	at org.mortbay.jetty.Response.sendRedirect(Response.java:406)
	at javax.servlet.http.HttpServletResponseWrapper.sendRedirect(HttpServletResponseWrapper.java:136)
	at org.mortbay.servlet.GzipFilter$GZIPResponseWrapper.sendRedirect(GzipFilter.java:331)
	at javax.servlet.http.HttpServletResponseWrapper.sendRedirect(HttpServletResponseWrapper.java:136)
...

Cause

This is a known issue that occurs when the values of proxy-scheme and proxy-host are not defined. Therefore the config.xml will contain the following line:

<proxy-info proxy-host="" proxy-scheme=""/>

This behaviour has been reported and can be tracked at the following link:  CRUC-4697 - Getting issue details... STATUS

Resolution

  1. Stop Fisheye/Crucible.
  2. Edit the FISHEYE_INST/config.xml file adding values to proxy-scheme and proxy-host. For example:

    <proxy-info proxy-host="fisheye.acme.com" proxy-scheme="https"/>
  3. Restart Fisheye/Crucible

 

 

Last modified on Jul 31, 2018

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