500 Error Page When Logging Into Fisheye/Crucible

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

When trying to log into Fisheye/Crucible a 500 error page is shown and the following is visible in the atlassian-fisheye-YYYY-MM-DD.log file:

2013-04-09 05:45:38,416 WARN  - header full: java.lang.ArrayIndexOutOfBoundsException
2013-04-09 05:45:38,417 ERROR - Exception "null" (java.lang.ArrayIndexOutOfBoundsException) while processing "/login" (Referer:"http://localhost:8060/login")
java.lang.ArrayIndexOutOfBoundsException

Cause

This is a know bug in Jetty 6 when too many cookie headers are set:


Workaround

There are two possible workarounds:

  • Delete all the cookies in your browser and re-attempt to log into Fisheye/Crucible.
  • Upgrade Fisheye/Crucible to a version above 3.0 since it is shipped with Jetty 8.
Last modified on Jul 31, 2018

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.