Documentation for GreenHopper 6.2.x. Documentation for earlier versions of GreenHopper is [available too].

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To specify your GreenHopper license details,

  1. Log in as a user with the 'JIRA System Administrators' global permission.
  2. Click the 'cog' icon on the top bar (or click Administation if using an older version of JIRA) and select Add-ons. The Universal Plugin Manager (UPM) page will be displayed.
  3. On the Purchased Add-ons page, click Check for Purchases then locate GreenHopper.
  4. Click the Manage button. The details for the GreenHopper add-on will display (see screenshot below).
    (info) Your Support Entitlement Number (SEN) is also shown on this screen.
  5. Paste your license into the License Key field and click Update.
    (info) You can copy your GreenHopper license from https://my.atlassian.com, where you can either generate a new Evaluation License Key, or retrieve your old License Key if you already have one.


License type must match the JIRA license type

Please note, if you are using a commercial (i.e. not an evaluation) license for GreenHopper, it must match your JIRA license. For example, if you have a JIRA 25 User Commercial license you must have a GreenHopper 25 User Commercial license. GreenHopper evaluation licenses do not need to match JIRA licenses.


(warning) The information on this page does not apply to GreenHopper OnDemand. To manage your GreenHopper OnDemand licenses, please log into your account at http://my.atlassian.com.

Screenshot: GreenHopper License Information

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