Adding Github link Fails due to Invalid user/team account Error

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Symptoms

When adding a Github account link to JIRA, the link fails and the user will see the following error on screen

Diagnosis

This error has been seen in JIRA 5.1.x-5.2.x and from running JIRA and the DVCS connector. 

Workaround

Please try increasing the maximum memory allocated for the JVM as described in Increasing JIRA Memory, restarting JIRA, and retesting the repository setup and sync. A bug to track this problem has been logged here:  DCON-322 - Getting issue details... STATUS

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Last modified on Aug 14, 2015

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