JIRA 6 EAR/WAR get 500 page error when trying to configure Issue Type Screen Scheme

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Symptoms

The following appears in the atlassian-jira.log:

2013-09-13 08:18:33,328 http-8081-37 ERROR      [500ErrorPage.jsp] Exception caught in 500 page javax.servlet.jsp.JspTagException: Including component failed:javax.servlet.ServletException: xxxxx JSP "/template/aui/toolbarHelp.jsp" xxxxxx
	at org.apache.jasper.servlet.JspServlet.handleMissingResource(JspServlet.java:335)

Cause

The file is missing from the JIRA 6 EAR/WAR maybe the file has been removed or wasn't copied to WAR directory.

Resolution

Create a new empty file on the deployed war directory. For example:

/opt/tomcat_jira/jira6.0/template/aui/toolbarHelp.jsp
Last modified on Mar 30, 2016

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