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An issue's priority is its importance in relation to other issues.
JIRA ships with a set of default priorities. You can modify these or add your own as follows.
Defining a new priority
- Log in as a user with the 'JIRA Administrators' global permission.
- Select 'Administration' > 'Issues' > 'Issue Priorities' to open the 'View Priorities' page, which lists the currently-defined Priorities and the 'Add New Priority' form below.
Keyboard shortcut: 'g' + 'g' + start typing 'priorities'
Screenshot 1: the View Priorities screen
- In the 'Name' field, type a word or two to describe your new priority. (The Name will appear in the drop-down field when a user creates or edits an issue).
- (Optional) In the 'Description' field, type a sentence or two to describe when this priority should be used.
- In the 'Icon URL' field, specify an image file to represent this priority. The dimensions of the image must be 16-pixels by 16-pixels. You can either type a URL, or click the 'Select image' link to browse to a file location somewhere inside your JIRA installation directory, usually in /images/icons:
Screenshot 2: the /images/icons directory
- In the 'Priority Color' field, specify a colour to represent this priority. You can either type the HTML colour code, or click the box at the right of the field to select from a colour chart.
- Click the 'Add' button.
Editing a priority
- Go to the 'View Priorities' page as described in 'Adding a priority' (above).
- Click the 'Edit' link (in the 'Operations) column corresponding to the priority you wish to edit.
- Update the fields as described under 'Defining a new priority' (above), then click the 'Update' button.
Re-ordering priorities
Re-ordering priorities changes the order in which they appear in the drop-down list when a user creates or edits an issue.
- Go to the 'View Priorities' page as described in 'Adding a priority' (above).
- To re-order the priorities, click the arrows in the 'Order' column:
- Click the up-arrow to move a priority higher up in the list.
- Click the down-arrow to move a priority lower down in the list.
Translating priorities
To translate your priorities into another language, please see Translating Resolutions, Priorities, Statuses and Issue Types.
Deleting a priority
- Go to the 'View Priorities' page as described in steps 1-4 of 'Adding a priority' (above).
- Click the 'Delete' link (in the 'Operations' column) corresponding to the priority you wish to delete.