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You can flag issues in GreenHopper to indicate that they require attention. Your project administrator needs to have set up a flagging field for your project before you can flag issues. A flagging field is essentially a JIRA custom field that you configure from GreenHopper.
Please note: flagging an issue in GreenHopper does not change the issue's priority in JIRA, nor its relationship to other issues.
To flag an issue in GreenHopper,
- Log into JIRA.
- Navigate to either the Planning Board, Task Board or Chart Board:
Click the 'Agile' link's down-arrow in the top navigation bar and select 'Planning Board' from the resulting dropdown menu. The 'Planning Board' will be displayed.
or
Click the 'Agile' link's down-arrow in the top navigation bar and select 'Task Board' from the resulting dropdown menu. The 'Task Board' will be displayed.
or
Click the 'Agile' link's down-arrow in the top navigation bar and select 'Chart Board' from the resulting dropdown menu. The 'Chart Board' will be displayed.
- Select your project from the project dropdown in the top navigation bar, if it is not already selected.
- Find the issue that you wish to flag.
- Open the 'Actions' drop-down menu for the card by clicking the icon (which will appear when you hover over the Issue Type or Priority icons).
- Select 'Flag' from the drop-down menu. The issue will display a symbol against it when you view issues as 'Summaries' or as a 'List' (the symbol will be at the end of the row when viewing issues as a list).
- If you want to unflag the issue, simply open the 'Actions' drop-down menu for the card and select 'Unflag'.
Screenshot: Flagging an issue in GreenHopper