Symptoms

Get error when pressing release button in JIRA instance. For example:

Diagnose

Check in atlassian-jira.log (via $JIRA_HOME/log) and see any stack trace below:

2013-10-09 16:13:33,315 WARN [http-bio-8085-exec-7] [TrustedApplicationFilterAuthenticator] Failed to login trusted application: xxxxxx due to: 
com.atlassian.security.auth.trustedapps.CertificateTooOldException: Certificate too old. Application: xxxxxx Certificate Created: Wed Oct 09 16:13:15 
CEST 2013 Timeout: 10000

Please refer to the following article resolution: CertificateTooOldException when Configuring Trusted Applications Authentication on an application link
 Try to test it and see you able to get any result. After you done configure it, please re-create the application link again.

Cause

The problem can be relate to the application links has been corrupted or proxy connection issue.

Resolution

• First option: Deleting the Application Links in JIRA (via Add-ons > Application Links) and also in Bamboo (via Bamboo Admin Section > Application Links). Then, re-create the Application Links  again.
  

• Second option: If running a Proxy or SSL behind JIRA or Bamboo server, please bypass the connection by using the HTTP connector and re-create the application link.