Someone has left the company. How do I delete their user account if they have reported issues?
We recommend that you deactivate rather than delete a user's account. Deactivating a user's account will prevent that account from being used and being able to login, but will preserve their issues history.
- If you would like to deactivate a user's account, please read Deactivating a User's Account.
- If you would like to delete a user's account, please read Deleting a User's Account.
We strongly recommend deactivating the user instead of deleting it since deleting a user may cause database integrity problems.