Gravatar Plugin Cause Confluence Unable to Share a Page to Specific User(s)
Symptoms
Confluence unable to share a page to a specific user(s). When it is configured to share a page to multiple user, it works fine for the other users, however Confluence still unable to share to the problematic. This issue only occur when Gravatar plugin is installed in Confluence. The following appears in the atlassian-confluence.log:
2013-10-01 22:28:57,041 ERROR [http-8090-2] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service
– referer: http://localhost:8090/display/TS/Test+Page | url: /rest/share-page/latest/share | userName: admin
java.lang.NullPointerException
at javax.mail.util.ByteArrayDataSource.<init>(ByteArrayDataSource.java:87)
at com.atlassian.confluence.core.DefaultDataSourceFactory.getServletContainerResource(DefaultDataSourceFactory.java:211)
at com.atlassian.confluence.core.DefaultDataSourceFactory.getAvatar(DefaultDataSourceFactory.java:112)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at
...
com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
at com.sun.proxy.$Proxy130.getAvatar(Unknown Source)
at com.atlassian.confluence.plugins.sharepage.api.SharePageServiceImpl.createAvatarDataHandler(SharePageServiceImpl.java:526)
at com.atlassian.confluence.plugins.sharepage.api.SharePageServiceImpl.doShare(SharePageServiceImpl.java:214)
at com.atlassian.confluence.plugins.sharepage.api.SharePageServiceImpl.share(SharePageServiceImpl.java:192)
at com.atlassian.confluence.plugins.sharepage.rest.ShareResource.share(ShareResource.java:29)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)Cause
The Problematic user(s) is missing its Gravatar profile picture configured on their profile information.
Resolution
- Use Confluence default avatar and see if the issue persist
- If the issue persist, un-installed Gravatar plugin as it is not supported for Confluence 5.x
- Upload a new profile picture after the issue is resolved
Last modified on Mar 30, 2016
Powered by Confluence and Scroll Viewport.