Uploading avatar gives error '...is too big'. 'The maximum allowed upload size is...'

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Symptoms

When trying to upload an avatar user is constantly presented with error 'xxx...is too big'. 'The maximum allowed upload size is...'. This happens regardless of the file size. If you openthe developer console you can see various javascript errors relating to the avatar picker.

Diagnosis

 Occurs on both chrome/firefox

Cause

Third party plugin. I have yet to identify which plugin causes this issue.

Resolution

  • Enable safe mode so all user installed plugins are disabled. Disable each one step by step to identify which one is causing the issue.

Last modified on Feb 26, 2016

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