RFI/RFP for Confluence
Confluence Supported Platforms
About Confluence Supported Platforms
See this page in documentation.
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This page describes the additional software and infrastructure you'll need to run Confluence. Please review this info before installing Confluence. The information on this page applies to Confluence Data Center 8.8.
- You should only use Confluence with a supported platform. Any platforms and versions not listed on this page are unsupported, which means we don't test, fix bugs or provide assistance.
- See End of Support Announcements for Confluence for upcoming changes to supported platforms.
- Go to Administration
> General Configuration > Troubleshooting and support tools to check your instance health. It looks at things like your license validity, Tomcat version, basic database setup and more.
Definitions:
Supported - you can use Confluence Data Center 8.8 with this platform.
Limited - you can evaluate Confluence on this platform, but you can't use it to run a production Confluence site.
Deprecated - support for this platform will end in an upcoming release. See End of Support Announcements for Confluence.
Browsers
Desktop browsers
Microsoft Edge (Chromium)
Chrome
Firefox
Safari (Mac only)
Mobile browsers
Chrome
Firefox
Safari (iOS only)
Android WebView
Mobile operating system
(required for mobile app)
iOS 11 or later
Android 4.4 (KitKat) or later
Good to know:
- The Confluence setup wizard requires Javascript to be enabled while installing Confluence. Learn more
- Parts of Confluence won't display correctly if your browser window size is less than 1024x768.
Although some supported browsers may allow you to enable Adobe Flash in their advanced settings, we recommend leaving Flash disabled, as enabling it may expose you to security vulnerabilities.
Operating systems
Operating systems
Microsoft Windows
Linux (most distributions)
MacOS / OSX (evaluation only)
Known issues:
- The following operating system variants can't be used with Confluence:
- Windows Nano
- Alpine Linux (3.5 and earlier)
Good to know:
- You can run Confluence on 32bit or 64bit operating systems, but we only provide installers for 64bit operating systems.
- You can evaluate Confluence on MacOS / OSX, but you can't install and run your production Confluence site on a Mac.
Databases
PostgreSQL
PostgreSQL 13
PostgreSQL 14
PostgreSQL 15
Amazon Aurora
PostgreSQL 13
PostgreSQL 14
PostgreSQL 15
Azure PostgreSQL
PostgreSQL 13
PostgreSQL 14
PostgreSQL 15
MySQL
MySQL 8
Oracle
Oracle 19c
Microsoft SQL Server
SQL Server 2017
SQL Server 2019
SQL Server 2022
Azure SQL
Known issues:
- Confluence will not work on MySQL variants such as:
- MariaDB - see CONFSERVER-29060
- Percona Server - see CONFSERVER-36471
Good to know:
- Amazon Aurora and Azure PostgreSQL are only supported with Confluence Data Center.
- You can use Amazon's Relational Database Service (RDS) for the supported databases listed on this page.
- The only supported Amazon Aurora config is a PostgreSQL-compatible clustered database with one writer replicating to zero or more readers. Learn more
Java
Oracle JRE/JDK
Java 11
Java 17
Temurin (previously AdoptOpenJDK)
Java 11
Java 17
Known issues:
- There's a known issue with some Java 11 versions and TLS 1.3. We recommend Java 11.0.8 or later.
- We use Temurin to replicate issues raised with OpenJDK. If you’re using a different distribution of OpenJDK we’ll still provide support for our products. However, if the bug is caused by a problem in Java distribution, you'll need to contact the Java distributor for help.
Good to know:
- You don't need to install Java if you plan to use the installer to install Confluence, as a Temurin Java 17 JRE is bundled with Confluence.
- See Bundled Tomcat and Java versions to see which Java version was bundled with your Confluence version.
Object storage
S3 object storage
Amazon S3
Good to know:
- Amazon S3 object storage is an optional attachment storage method available to anyone on a Data Center license and running Confluence in AWS.
- If you're a new customer, see S3 object storage for setup instructions.
- If you're an existing customer, you'll need to migrate your attachment data to S3 object storage from the file system or another storage method. See Attachment storage configuration for steps to do this.
- Even if you use S3 object storage, other non-attachment data will still be stored in your home directory.
Infrastructure
Hardware:
- You can't run Confluence on SPARC based hardware. You'll need to use x86 hardware or 64bit derivatives of x86 hardware.
- You can't use an NFS mount for your installation or home directory due to Lucene requirements. If you're installing Confluence Data Center, an NFS mount is fine for the shared home directory, but not for the local home directories.
Containerization
- You can use official images to deploy Confluence in a Docker container, or customize a Docker deployment on your own.
- We support the Atlassian Docker templates and can help with Confluence related problems. We do not provide support for Docker itself or problems with any Docker environment.
Containerization Manager
- You are recommended to use official helm charts to deploy Confluence Data Center using Kubernetes, or customize a Kubernetes deployment on your own with reference to the official helm charts.
- We support the Atlassian Kubernetes helm chart and can help with Confluence Data Center product-related problems. We do not provide support for Kubernetes itself or problems with any Kubernetes environment.
- Read our Kubernetes support disclaimer and more about what we support and what we don’t.
Virtualization:
- You can run Confluence and Confluence Data Center in a virtualized environment (including Docker), but our support team can't assist you with problems related to the environment itself. See Running Confluence in a Virtualized Environment
- Our support team can assist you with deploying Confluence Data Center in AWS using the Cloud Formation Template or Quick Start. We won't be able to assist you if you have significantly customised the Cloud Formation Template.
Application server:
- We only support the Tomcat version that is bundled with your Confluence version. You can't run Confluence in your own application server. See Bundled Tomcat and Java versions to see which version of Tomcat was bundled with your Confluence version.
Internet protocols:
- You can run Confluence in both IPv4 and IPv6 environments.
- Raw IPv6 addresses are not always recognized. See the Confluence 6.9 Upgrade Notes for limitations and known issues.
Operating system support:
- You should only install and use Confluence on operating system versions that have active vendor support. For example, you can use Confluence on any Microsoft supported version of Windows, unless specified otherwise above.
For more information see our Server Hardware Requirements Guide and System Requirements.
General Confluence Information
| Does Confluence support... | Yes/No/Other | More Information |
|---|---|---|
| Content collaboration between teams? | Yes | |
| Integration with Atlassian JIRA for agile development requirements and planning? | Yes | |
| Technical documentation? | Yes | |
| Intranet? | Yes | Use Confluence as your Intranet |
| Knowledge Base? | Yes | Using Confluence as a Knowledge Base |
| Organize content into separate site sections? | Yes | |
| Create pages with rich content? (links, tables, bullet lists, images, etc.) | Yes | |
| Use a Rich Text / WYSWIG editing interface for page creation? | Yes | |
| Create page hierarchies? | Yes | |
| Store documents/attachments? | Yes | |
| Is Confluence available on mobile? | Yes | Confluence Mobile |
| Is Confluence mobile app available for all iOS, Android, and Windows? | Yes* | Get the Confluence Cloud mobile app (Cloud) *iOS app available for Confluence Cloud customers. |
| Creating blogs? | Yes | |
| User profiles? | Yes | Your user profile |
| Customizing user profiles? | Other | Extend via plugin |
| Hosting option: Behind the Firewall (BTF) / Self-hosted / Server | Yes | |
| Hosting option: Hosted / Cloud | Yes | |
| SaaS Sla? | No | |
| Planned maintenance communication for SaaS? | Yes | See Cloud Maintenance Windows |
| Access to source code? | Yes (Server only) | How is Confluence Server licensed? |
| 1 to 1 chat? | No | See HipChat + HipChat and Confluence integration |
| Forms and/or surveys | Other | Extend via form and survey plugins |
| Is customization of the solution available? | Yes | All hosting options: https://marketplace.atlassian.com Server: Source code is available Cloud: Compare Atlassian cloud vs server |
| English as the default language for solution? | Yes | |
| Other languages? | Yes | Server: translations.atlassian.com Cloud: Manage your language preferences |
| Scalable solutions in regards to functionality and performance | Yes |
Compare Atlassian cloud vs server
Licensing and Purchasing
| Licensing question | Answer | More Information |
|---|---|---|
| What is the price of Confluence Server? | User tier based | Server pricing details |
| What is the price of Confluence Cloud? | User tier based | Cloud pricing details |
| What licenses do I need for Confluence as a knowledge base for JIRA Service Desk integration? | Authors/JSD Agents need a license Customers are free (no license required) | |
| Do you have unlimited license option? | Yes (Server only) | Server pricing details |
| Is there a renewal cost for Confluence Server license? | No | |
| Is there a maintenance renewal cost for Confluence Server? | Yes | How much is it to renew my Confluence software maintenance? |
| Is support included with license purchase? | Yes | |
| Product demo | Other | |
| Implementation assistance | Other | By Atlassian Experts |
Confluence Licensing and Pricing FAQ
User Management and Security
| Can Confluence... | Yes/No/Other | More Information |
|---|---|---|
| Invite users to signup for site access? | Yes | |
| Allow Users to be managed in larger groups? | Yes | |
| Integrate with LDAP/AD for authentication? | Yes (Server only) | |
| Delegate user management to Atlassian JIRA? | Yes | |
| Connect to a Single Sign On tool? | Yes (Server only) | |
| Use CAPTCHA for signup, login and content creation? | Yes | |
| Support SSL encryption? | Yes | |
| Restrict read/write access at the space level? | Yes | |
| Restrict read/write access to individual pages? | Yes | |
| Restrict content access based on group? | Yes | |
| Open up content to public access? | Yes | |
Access privileges based on roles ( authors, approvers, | Yes |
Content Creation
| Does Confluence support... | Yes/No/Other | More Information |
|---|---|---|
| Text formatting? | Yes | |
| Creating and editing articles | Yes | Create a page |
| Creating links to internal and external pages? | Yes | |
| Embedding images and image galleries? | Yes | |
| Inserting sortable tables? | Yes | |
| Inserting macros for dynamic content and additional page functionality? | Yes | |
| Page layouts, sections, and columns? | Yes | |
| Shortcuts to insert formatting, links, images and macros? | Yes | |
| Autoformatting text, tables, symbols, emoticons? | Yes | |
| Markup language for editing pages? | No | |
| Content approvers and workflows? | Other | Plugins |
| Page drafts? | Yes | |
| Embedding Activity Streams? | Yes | |
| Collaborative editing | Yes | |
| Concurrent editing? | Yes | |
| Sectional editing | No | Feature Request:
CONF-5913
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Getting issue details...
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| Bulk edit (find and replace) | No | |
| Embedding code with syntax highlighting? | Yes | |
| Displaying user statistics on contributed page content? | Yes | |
| Inserting content from another page for re-use? | Yes | |
| Including HTML code on a page? | Yes | |
| Insert JIRA Issues on a page? | Yes | |
| Embedding Multimedia (Audio, Video) on a page? | Yes | |
| Embedding MS Powerpoint files on a page? | Yes | |
| Embedding MS Word files on a page? | Yes | |
| Embedding MS Excel files on a page? | Yes | |
| Embedding PDF files on a page? | Yes | |
| Displaying recently updated content? | Yes | |
| Displaying the contents of RSS Feeds? | Yes | |
| Displaying table of contents of a page? | Yes | |
| Tasklists on a page? | Yes | |
| Templates | Yes | Working with templates |
Are changes made to template applicable to all articles | No | |
| History of changes and versions | Yes | Page History and Page Comparison Views |
| Preview mode? | Yes | Preview button image |
| Separation of articles | Yes | Separate a page (article) |
| Connecting an article to multiple articles | Yes | Working with Labels Working with Links |
| Time stamps, such as created, last modified, and changed status | Yes | |
| Version control | Yes | |
| Revert to previous versions of a page | Yes | |
| Compare two versions of a page | Yes | |
Triggering notifications to the author of the article | Yes | Via third party add-on |
Collaboration, Notifications, and Social Features
| Does Confluence support... | Yes/No/Other | More Information |
|---|---|---|
| Can user 'share' a page via email? | Yes | |
| Subscribing to notifications based on other users' activity? | Yes | |
| Can user 'like' content? | Yes | |
| @Mentioning users on a page? | Yes | |
| Recommendations of popular content? | Yes | |
| User status updates? | Yes | |
| Assigning tasks to users? | Yes | |
| Subscribe to content notifications? | Yes | Subscribing to Email Notifications of Updates to Confluence Content |
| Subscribe others to content notifications? | Yes | Managing Watchers |
| Create page comments? | Yes | |
| Inline comments | Yes | |
| Anonymous comments | Yes |
Search and Navigation
| Does Confluence support... | Yes/No/Other | More Information |
|---|---|---|
| Full searches by one or more attributes such as content type, metadata, creation date, updated date, author, text? | Yes | |
| Presenting search results based on relevance | Yes | |
| Searching for users in the system? | Yes | |
| Searching inside attachments? | Yes | |
| Searching by exact phrase? | Yes | |
| AND/OR/NOT search statements? | Yes | |
| Search for macro usage? | Yes | |
| Wildcard searches? | Yes | |
| Page labels to categorize content? | Yes | |
| Described and demonstrated search | Yes | |
| Search field with autocomplete | Yes |
Files and Attachments
| Does Confluence support... | Yes/No/Other | More Information |
|---|---|---|
| Attaching files (regardless of type) to a page? | Yes | |
| Attachment versioning? | Yes | |
| Attachment comments | Yes | Comment on a file |
| Using drag and drop to attach documents to pages? | Yes | |
| Display a list of attachments on a page? | Yes | |
| Configuring maximum attachment size? | Yes | |
| Editing attached Office files? | Yes | Editing an Office Document from Confluence |
| Searching the content of attachments? | Yes | |
| Linking directly to attachments? | Yes | |
| Preview attached Office files in Confluence | Yes | |
| Labeling attachments | Yes | |
| Downloading page attachments in bulk | Yes | |
| Manage and edit page attachments via WebDAV | Yes | |
| Embedding a list of attached documents? | Yes | |
| Bulk upload? | Yes | Upload data via WebDAV |
Customization
| Does Confluence support... | Yes/No/Other | More Information |
|---|---|---|
| Custom layouts? | Yes | |
| Custom color schemes? | Yes | |
| Custom stylesheets? | Yes | |
| Custom look and feel per space? | Yes | |
| Custom site logos? | Yes | |
| Customization to navigation? | Other |
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| Customization to dashboard? | Other |
|
| Extensions, plugins, and connectors? | Yes | |
| Remote APIs - SOAP | Yes | |
| Remote APIs - XML-RPC | Yes | |
| Remote APIs - REST | Yes | |
| Remote APIs - JSON-RPC | Yes |
Third party plugins are supported by the respective third parties (when marked as "supported in the Marketplace). Source code customizations are not supported. See Atlassian Support Offerings for details.
Reporting, Analytics, and SEO
| The product can provide analytics and reports on... | Yes/No/Other | More Information |
|---|---|---|
| What articles users found most useful? | Other | Extend with: Google Analytics Plugin for Confluence |
| How many Questions were asked? | Yes | Administer Questions |
| How many Questions were answered? | Yes | Administer Questions |
| Who are the most active contributors? | Yes | Analytics |
| Which are the most active Confluence spaces? | Yes | Analytics |
| Which are the most popular Confluence spaces? | Yes | Analytics |
| Page views | Other | Extend with: Google Analytics Plugin for Confluence |
| Number of comments were created/updated | Yes | Analytics |
| Report on and audit site activity | Yes | |
| Article creation/modification time stamping | Yes |
How do I get more statistics from Confluence?
Importing, Exporting, Backup, Archiving
| Does Confluence support... | Yes/No/Other | Further Information |
|---|---|---|
| Exporting content to Word? | Yes | |
| Exporting content to PDF? | Yes | |
| Exporting content to HTML? | Yes | |
| Exporting content to XML? | Yes | |
| Import Word documents | Yes | |
| Migrate the content of another Confluence site | Yes | |
| Import a space from another Confluence site | Yes | |
| Archive emails associated with Confluence content? | Yes | |
| Archive the content of a space? | Yes | |
| Automatic archiving | Other | Extend via plugin |
Team Calendars for Confluence
| Does Team Calendars for Confluence support... | Yes/No/Other | More Information |
|---|---|---|
| Event Types? | Yes | |
| Custom event types? | Yes | Custom Event Types |
| Display of different calendars on a combined view? | Yes | |
| Tracking travel / leave / holidays / shift schedule? | Yes | |
| Display of JIRA issue due dates? | Yes | |
| Display of JIRA version dates? | Yes | |
| Display of JIRA Agile Sprint dates? | Yes | |
| Editing JIRA dates from Team Calendars for Confluence? | Yes | |
| Email notifications based on calendar changes? | Yes | |
| Embedding Calendars on Confluence pages? | Yes | |
| Linking to related Confluence page from an event? | Yes | |
| Subscribing to Google Calendars from Confluence | Yes | |
| Subscribing to Team Calendars from Google Calendars? | Yes | |
| Subscribing to Team Calendars for Confluence from Outlook? | Yes | |
| Subscribing to Team Calendars for Confluence from Apple iOS Calendar? | Yes | |
| Subscribe to Team Calendars for Confluence from Apple Calendar | Yes | Subscribe to Team Calendars from Apple Calendar |
| Edit Team Calendars for Confluence via third party calendar | No |
Confluence Questions
| Does Confluence Questions support... | Yes/No/Other | More Information |
|---|---|---|
| Restricting questions? | Yes | Integrate questions with your spaces |
| Restricting access to this feature? | Yes | Restrict access to Confluence Questions |
| Gamification? | Yes | Votes and Experts |
| Viewing questions by anonymous users? | Yes | Allow anonymous users to view questions |
| Answering questions by anonymous users? | No |
Integrations with JIRA and JIRA Service Desk
| Can Confluence... | Yes/No/Other | More Information |
|---|---|---|
| Insert JIRA issues on Confluence pages? | Yes | |
| Insert automatic links between JIRA issues and Confluence pages? | Yes | |
| Create a new JIRA issue from Confluence? | Yes | |
| Insert JIRA Issue Filter results on Confluence pages? | Yes | |
| Embed JIRA gadgets on Confluence pages? | Yes | |
| Track JIRA notifications from Confluence? | Yes | Including notifications from JIRA |
| Provide self-help resources to JIRA Service Desk customers? | Yes | Providing self-help resources for your customers with a knowledge base |
Integrations with SharePoint
| Can Confluence... | Yes/No/Other | More Information |
|---|---|---|
| Embed Confluence pages blog posts, and entire page trees on Sharepoint? | Yes (Server only) | |
| Edit Office documents directly from Confluence and save them back to SharePoint's content repository? | Yes (Server only) | |
| Post Confluence comments while in SharePoint? | Yes (Server only) | |
| Perform federated searches in either application? | Yes (Server only) | |
| SSO? | Yes (Server only) | |
| SharePoint Online/365 | Other | Feature request:
CSI-683
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Getting issue details...
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Other Integrations
| Does Confluence integrate with... | Yes/No/Other | More Information |
|---|---|---|
| HipChat? | Yes | FREE Plugin: HipChat for Confluence |
| Slack? | No | |
| Google Drive? | Yes | plugins |
| Box? | Yes | plugins |
| Dropbox? | Yes | plugins |
| Lync? | Yes | plugins |
| Salesforce? | Yes | plugins |
| SQL? | Yes | plugins |
| Other? | Yes | All Confluence plugins |
See all Confluence integrations.
Last modified on May 9, 2022
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