Symptoms

The JVM crashes and in the crash log shows a message similar to the following:

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x00002af39c69f63c, pid=16230, tid=1099606336
#
# JRE version: 6.0_18-b07
# Java VM: Java HotSpot(TM) 64-Bit Server VM (16.0-b13 mixed mode linux-amd64 )
# Problematic frame:
# V  [libjvm.so+0x62263c]

Cause

Similar cases were observed with the same JRE version, so it seems there is a bug related to the version 6.0_18-b07.

Resolution

• Install a supported version of Java. Find the latest information on our Supported Platforms page.
• Restart Fisheye, ensuring you reset JAVA_HOME to point to the updated version.