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  • While clicking on 'Issues' on the navigation bar throws an error 'Exception caught in 500 page null java.lang.reflect.UndeclaredThrowableException' Caused by: java.lang.Exception: Couldn't find board, did you mean one of: Sample Scrum Project?
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Symptoms

When click on Issues tab, it thrown error "Server could not be reached."

The following appears in the atlassian-jira.log:

2013-07-16 21:04:55,220 http-bio-8080-exec-17 ERROR      [500ErrorPage.jsp] Exception caught in 500 page null
java.lang.reflect.UndeclaredThrowableException
	at com.sun.proxy.$Proxy460.getSearchResults(Unknown Source)
...
Caused by: java.lang.Exception: Couldn't find board, did you mean one of: Sample Scrum Project ?
	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
	at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
...

Diagnosis

The problem is not reproducible when running in Safe Mode

Cause

When we click on issues tab, JIRA opens the last search performed and if there is any issues in the search criteria, it would throw the Exception.

Resolution

Enabling safe mode will resolve the issue.

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Regular Expression: Caused\sby:\sjava\.lang\.Exception:\sCouldn't\sfind\sboard,\sdid\syou\smean\sone\sof:\sSample\sScrum\sProject\s? https://support.atlassian.com/browse/JSP-166330

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