Changing the default session timeout for JIRA Cloud

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

Users are logged out of their JIRA Cloud session after an extended period of inactivity

Cause

  1. Not using long-life cookie or another application is logging out your session as described and resolved in Getting randomly logged out of Atlassian Cloud

Workaround

Setting a custom session timeout is not currently available in JIRA Cloud, the addition of the functionality is tracked as  JRACLOUD-34258 - Getting issue details... STATUS .


More information at Atlassian Cookies

Last modified on Nov 2, 2018

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.