Dropdown Menu is not Working When Navigating From "Search Issue" Option

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When you navigate to Issues > Search Issue, and then try to click any of the top dropdown menus, nothing is showing.

This problem is happening due to the jira-help-tips plugin having its common module disabled.

To fix this, please try:

  1. Navigating to Administration » Add-ons » Manage Add-ons
  2. Here, choose System in the drop-down field (it'll be User-Installed by default)
  3. Now, search for jira-help-tips - please click on it to expand this section
  4. You'll notice there is a '4 of 5 modules enabled' message. Click on it to expand its modules
  5. Finally, hover the 'Disabled' message next to common, and click on the Enable button that will be displayed.
Last modified on Feb 19, 2016

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