Custom Field Values are Reset when Create Another is Enabled

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Symptoms

When creating a new issue, if the Create another option is ticked, then values of all the custom fields available on the Create Issue screen will be reset to default upon clicking the Create button.

Diagnosis

JIRA version is between 6.0.6 and 6.3.14, inclusive


Steps to reproduce:

  • click Create from the top navigation bar to open the Create Issue screen
  • select an option from a Select List, different than the default option (the field must have been put onto the screen)
  • tick the option Create another
  • click Create to create the issue

The default option of the Select List is now displayed instead of the previously selected option.

Cause

This is caused by a fix in JIRA 6.0.6, as per JRA-27544 - Getting issue details... STATUS  

Resolution

Upgrade JIRA to 6.3.15 or above, as per  JRA-39981 - Getting issue details... STATUS

Last modified on Nov 6, 2018

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