Cannot Create XML Backup with the WARN message "No daily backup directory specified to store the backups." in the logs

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Not able to create an XML backup either from:

  • Daily XML backup job, or
  • Manual XML backup creation from the admin console

The following appears in the atlassian-confluence.log

2015-04-23 10:51:48,232 WARN [scheduler_Worker-10] [confluence.importexport.impl.BackupJob] executeJob No daily backup directory specified to store the backups. Taking no action!

Diagnosis

Diagnostic Steps

  • Go to CONFLUENCE_HOME and open confluence.cfg.xml
  • Check if the string 
    "admin.ui.allow.daily.backup.custom.location"

    is set to false:

    <property name="admin.ui.allow.daily.backup.custom.location">false</property>

If this is the case, proceed to Resolution

Cause

It seems like there was a discrepancies between the home folder and the designated backup folder. Might be caused of a migration/upgrade, the backup folder path might still point to old home folder.

Resolution

  1. Edit your confluence.cfg.xml file, and change the custom location to true:

    <property name="admin.ui.allow.daily.backup.custom.location">true</property>
  2. Restart Confluence
  3. Go to Confluence Admin >> Backup Administration
  4. Click the "Edit" button
  5. Choose the "default" 
  6. Click Submit

Try to create backup with the above settings. Should the above solve the issue, retrace your steps and change the "admin.ui.allow.daily.backup.custom.location" back to false


Last modified on Mar 27, 2019

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